Privacy Policy

Privacy and Security Policy

At Acme Textiles, we recognize how important the confidentiality and security of your business information is. Safeguarding the information you share with us is a top priority. This Privacy and Security Policy explains how we collect, use, disclose, and protect the business information you entrust to us, whether through our facilities, website, call centers, or authorized partners.

Information We Collect & How We Use It

We collect business information in a variety of ways to better serve you and improve your experience with Acme Textiles:

When You:

• Make a purchase, order, return, or request product or service details
• Contact our customer service, sales team, or call centers
• Register or interact with our website (www.acmetextiles.com)
• Share comments, suggestions, or feedback

We may also receive information from third-party service providers or marketing partners working with us.

What We Collect May Include:

• Business name, contact person’s name
• Address, phone numbers, and email addresses
• Order history, preferences, and inquiry details

Uses of This Information:

• Process and fulfill your orders
• Respond to your inquiries
• Improve our products and services
• Inform you of product updates, promotions, and special offers relevant to your business
• Conduct customer satisfaction surveys

You can opt out of promotional emails at any time by following the unsubscribe instructions included in each message.

Information Sharing

Acme Textiles treats your business information with strict confidentiality. We do not sell, trade, or rent your information without your consent, except in these situations:

Trusted Service Providers & Partners:
Certain services like order fulfillment, marketing, or website optimization may be handled by reputable third-party companies under strict confidentiality agreements. These providers access your information only as needed to perform their duties and are prohibited from using it for other purposes.

Delivery Services:
When your purchases require shipping, our delivery partners will only use your information to complete the delivery.

Business Transfers:
In the event of a business sale, merger, or asset transfer, your information may be transferred as part of the transaction.

Legal Requirements:
We may disclose business information when required by law, court order, or government request, or to enforce our policies, or protect our legal rights.

Website Usage & Technology

Visiting Our Website:
You can browse our website without providing personal details. However, we automatically collect data such as IP address, browser type, operating system, and pages visited to enhance your browsing experience.

Cookies:
Our site uses cookies — small data files stored on your device — to improve site functionality, personalize your experience, and remember your preferences. You may disable cookies through your browser, but some features may not function as intended.

Tracer Tags/Web Beacons:
We may use these technologies to track website usage, improve functionality, and deliver relevant content.

Third-Party Links:
Our website may include links to external sites. Acme Textiles is not responsible for the privacy practices or content of those sites and encourages you to review their policies.

Protecting Your Information

We maintain robust physical, electronic, and managerial safeguards to protect your business information. Only authorized employees and service providers who need the information to perform their job duties are granted access.

Secure Transactions
All transactions on our website are encrypted using Secure Sockets Layer (SSL) technology, protecting sensitive order information such as credit card numbers and delivery details.

Contact Us

Your privacy matters to us. If you have any questions, concerns, or need to update your information, please reach out:

Address: A/3, Street no.5 Off Manghopir Road, S.I.T.E, Karachi 75700
Email: sales@acmemills.com.pk

For International Inquiry:
Phone: +92 330 8235959

For Domestic Inquiry:
Phone: +92 333 3078883

Policy Updates

Acme Textiles reserves the right to update this Privacy and Security Policy at any time. Any changes will be posted on this page and will be effective immediately upon posting.